Last updated: September 14, 2026
At Leklycka, we want to make ordering from us easy and secure. Below you will find information about our order processing, delivery times, tracking, and what to do if issues arise with your delivery.
ORDER PROCESSING
Once your order has been placed, you will receive an order confirmation to the email address provided at the time of purchase.
When your order has been shipped, you will receive further information via email, including tracking information when available.
DELIVERY TIME
Our standard delivery time is:
7–12 business days
Business days normally refer to Monday–Friday and do not include public holidays.
Please note that the delivery time is an estimate. In some cases, delays may occur due to factors such as high volume, carrier handling, weather conditions, or other circumstances beyond our direct control.
ORDER TRACKING
Once your order has been shipped, you will receive an email with tracking information when tracking is available.
It may take a short while after the package has been shipped before the tracking information is updated by the carrier.
DELIVERY ADDRESS
As a customer, you are responsible for providing correct and complete delivery details when placing your order.
Therefore, please check the name, address, postal code, and other delivery details before completing your purchase.
If you discover an error in your delivery address, you should contact us as soon as possible at hallensupport@gmail.com.
We cannot guarantee that the address can be changed after the order has begun processing or has been shipped.
DELAYED DELIVERIES
If your order has not arrived within the expected delivery time, we recommend that you first check your tracking information.
If the package still has not arrived, you are welcome to contact us at hallensupport@gmail.com, and we will help you investigate the delivery.
Your statutory rights as a consumer are not affected by this policy.
DAMAGED PACKAGE OR INCORRECT PRODUCT
Please inspect your order upon receipt.
If the product is damaged, defective, or if you have received the wrong product, you should contact us as soon as possible at hallensupport@gmail.com.
Describe the issue and please attach photos if relevant, and we will help you find a suitable solution.
RETURNS AND RIGHT OF WITHDRAWAL
Leklycka offers a 30-day return policy in accordance with the terms of our Return and Refund Policy.
Information about returns, the right of withdrawal, and refunds can be found in our Return and Refund Policy.
CONTACT
If you have any questions regarding your order or delivery, you are welcome to contact us.
Store: Leklycka
Company: AH Handel
Company Type: Sole proprietorship
Email: hallensupport@gmail.com
We strive to respond to customer inquiries as quickly as possible.